Survivor Experience
A one-stop shop for survivors
Disaster recovery can be a full-time job, and no one is an expert overnight. Empower your community with clear communication, self-guided educational resources, and tailored funding opportunities.
Ecosystem
The whole recovery ecosystem, in one portal.
From private grants to free services to resilience incentives, Bright Harbor brings together every system that touches the survivor, so they get all their help in one place.
Insurance
State
Foundations / Funds
Federal
Mental Health
Local / County
Nonprofit/ Faith
Employer/ EAF
InTAKE
Meet survivors where they are
A survivor-friendly intake that doesn't feel like a government form. Configurable per disaster and per state, so your team understands what survivors actually need, and can get them help fast.
funding finder
Surface all relevant resources in one place
Survivors are often eligible for more than they know. Funding Finder automatically surfaces every relevant federal, state, VOAD, and local resource they qualify for based on their situation.
Recovery guides
Set good expectations with clear, self-directed education
Step-by-step guidance through the parts of recovery that feel impossible to navigate alone, from FEMA appeals to SBA loans, permit timelines, and more.
critical updates
Keep survivors in the loop
Make sure survivors know about every new program and resource. Communicate directly within the portal with relevant groups of survivors, based on what they've shared during intake. Use the same system to send updates via SMS or email, too.
Partner with us for a more effective response
Let’s work together to support disaster survivors and maximize your resources.
FAQ
Frequently Asked
Questions
I'm a survivor and I need help with a program being administered on the Bright Harbor platform. Who should I talk to?
You can find the contact information to get help with active recovery programs at https://brightharbor.com/program-help
Is Bright Harbor secure?
Bright Harbor is SOC 2 Type II certified, GovRAMP progessing, and built to the highest standards of security to meet government needs. You can read more about our security practices at https://brightharbor.com/specifications.
I'm a nonprofit, VOAD, or community organization that would like to offer resources to survivors in the Bright Harbor recovery portal. How can I get in touch?
We'd love to chat! Drop us a line here: https://brightharbor.com/contact
My organization has unique requirements. Is Bright Harbor's technology customizable?
Every community is different, and our team is happy to work with your agency or company to tailor the Disaster Survivor Platform to meet your needs. You can book a demo to discuss your requirements in greater depth.
Is Bright Harbor available nationwide?
Yes, the Bright Harbor platform can be used throughout the United States.