Your partner in community disaster recovery
Streamline the full arc of disaster recovery
Bright Harbor combines recovery expertise with the only comprehensive, purpose-built Individual Assistance platform on the market. The outcome: more effective programs, and communities that rebuild faster and more resiliently.
the problem
Fragmented systems derail disaster recovery
For survivors
No two programs have the same requirements, timeline, or application, and survivors have to manage all of them at once
Critical programs go unused because survivors don’t know they qualify
Survivors have to re-explain the worst day of their lives as many as 30 times
Recovery stalls not from lack of resources, but lack of a clear path to them
For your agency
No common operating picture means no real-time view of recovery progress
Identification of fraud and duplication of benefits is slow, manual, and error-prone
Bottlenecks go undetected until they become constituent complaints
Without a shared system of record, coordinating across agencies, VOADs, and partners is impossible at scale
OUR Beliefs
The best way to improve the system is to put survivors at the center.
After working 1:1 with thousands of survivors, we believe:
Execution & training capacity
Team members embedded on-site, training case managers, 211 operators, and reservists while the program stands up around them.
Proud parter of
Government ready
We take our commitment to survivors seriously, with state-of-the-art specs meant to meet or exceed the standards your team expects.
Security
SOC 2 Type II certified, GovRAMP in progress, and built on NIST 800-53.
Privacy
Record-level encryption, least-privilege access, and survivor opt-in sharing.
Interoperability
Native integrations with WebEOC, CrisisTrack, ESRI, and ICEYE, plus an open REST API.
our team
Our experts are on a mission to change recovery for good.
Pete Gaynor
President
Former FEMA Administrator and Acting Secretary of Homeland Security; directed federal response to 300+ disasters, including COVID-19
OUR PARTNERS
FAQ
Frequently Asked
Questions
I'm a survivor and I need help with a program being administered on the Bright Harbor platform. Who should I talk to?
You can find the contact information to get help with active recovery programs at https://brightharbor.com/program-help
Is Bright Harbor secure?
Bright Harbor is SOC 2 Type II certified, GovRAMP progessing, and built to the highest standards of security to meet government needs. You can read more about our security practices at https://brightharbor.com/specifications.
I'm a nonprofit, VOAD, or community organization that would like to offer resources to survivors in the Bright Harbor recovery portal. How can I get in touch?
We'd love to chat! Drop us a line here: https://brightharbor.com/contact
My organization has unique requirements. Is Bright Harbor's technology customizable?
Every community is different, and our team is happy to work with your agency or company to tailor the Disaster Survivor Platform to meet your needs. You can book a demo to discuss your requirements in greater depth.
Is Bright Harbor available nationwide?
Yes, the Bright Harbor platform can be used throughout the United States.