FAQ
Frequently Asked
Questions
I'm a survivor and I need help with a program being administered on the Bright Harbor platform. Who should I talk to?
You can find the contact information to get help with active recovery programs at https://brightharbor.com/program-help
Is Bright Harbor secure?
Bright Harbor is SOC 2 Type II certified, GovRAMP progessing, and built to the highest standards of security to meet government needs. You can read more about our security practices at https://brightharbor.com/specifications.
I'm a nonprofit, VOAD, or community organization that would like to offer resources to survivors in the Bright Harbor recovery portal. How can I get in touch?
We'd love to chat! Drop us a line here: https://brightharbor.com/contact
My organization has unique requirements. Is Bright Harbor's technology customizable?
Every community is different, and our team is happy to work with your agency or company to tailor the Disaster Survivor Platform to meet your needs. You can book a demo to discuss your requirements in greater depth.
Is Bright Harbor available nationwide?
Yes, the Bright Harbor platform can be used throughout the United States.