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Help disaster survivors recover with confidence
Choose which Bright Harbor offering you’d like to discuss
Disaster Survivor Platform
A platform built to make the system work better for survivors: discuss survivor portal, case intelligence, unified messaging, customization options, and more.
Managed Service
Learn more about how our Disaster Survivor Platform and team of in-house experts can help guide your survivors through recovery.
I'm a Survivor and I just need help
FAQ
Frequently Asked
Questions
Who are Bright Harbor specialists?
Our specialists come from diverse recovery backgrounds, including nonprofit case management, public and carrier adjustment, and disaster operations. They receive specialized training and have access to subject-matter experts.
If Bright Harbor doesn't work for me can I get my money
back?
Yes! We offer an unconditional money back guarantee.
Can Bright Harbor help me if I am uninsured?
Yes! Our specialists have years of experience helping uninsured survivors navigate options like FEMA, SBA, and grants. We can help you discover, access, and maximize these resources.
Can Bright Harbor help me if I have insurance?
Absolutely! Our specialists have deep expertise in the insurance claims process and can help you understand and navigate it successfully. They also understand how government programs like FEMA, SBA, and grants interact with insurance. Note: we cannot interpret your insurance policy or coverage.
Can a Bright Harbor specialist review my insurance
settlement with me?
We can help you understand the insurance process and what your settlement means. However, we cannot interpret your policy or coverages, negotiate your settlement, or provide legal advice on whether you should accept it.
Are Bright Harbor specialists public adjusters?
No we're not and we don't charge a percentage of the claim with the misaligned incentives that creates.
Are Bright Harbor specialists lawyers?
No we're not and we don't charge a percentage of the claim with the misaligned incentives that creates.
How do you vet vendors?
We’re piloting a program to help people prepare for disasters. Reach out if you’re interested in learning more or joining the pilot.
What types of vendors do you have in your network?
We’re piloting a program to help people prepare for disasters. Reach out if you’re interested in learning more or joining the pilot.
