Help disaster survivors find their way home
Put your experience to work to help families and communities recover faster.
The Bright Harbor Advisor Network offers flexible, paid, part-time opportunities to support disaster survivors as they rebuild their lives. If you are a disaster survivor or a professional in the disaster recovery space, we'd love to have you on our roster.
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About the role
A trusted voice in their time of need
Bright Harbor Advisors are trusted guides who help survivors navigate recovery after federally declared disasters. You will meet people at one of the most challenging moments of their lives and help them find clarity, plan their next steps, and rebuild with confidence.
Flexible response opportunities
Support 20 to 80 clients per month during activations, providing steady and compassionate guidance.
Meaningful impact
Lead survivors through onboarding, recovery planning, and key decisions that help them move forward with confidence.
Structured programs
Share vetted resources, vendor referrals, and clear next steps tailored to each client’s situation.
Paid training
You will complete up to 30 hours of training to develop the skills and confidence needed to guide survivors through recovery.
CRITERIA
What we're looking for
As a Bright Harbor Advisor, you will be part of a nationwide network that activates during major disasters. You will connect with survivors remotely, help them understand their recovery options, and guide them through every stage of rebuilding, from the first assessment to connecting with services and support.
Advisors are at the heart of our mission and serve as the main point of contact for families and individuals throughout their recovery journey.
Flexibility
Disasters can strike with no warning. You should be available to activate on short notice, part-time or full-time, when disasters occur. This opportunity is a great
Disasters can strike with no warning. You should be available to activate on short notice, part-time or full-time, when disasters occur.
Lived experience or expertise
Experience is not required. If you have lived through a disaster and want to help others do the same, or if you have worked in disaster response or recovery, housing support, case management, or community rebuilding, we'd love to hear from you. Strong communication skills, organization, and empathy matter most.
Grit and character
You're a self-starter who takes initiative, stays organized, and follows through. You should be an excellent communicator who leads with empathy and emotional intelligence. We're looking for people who are dependable, ethical, and motivated by a genuine desire to help others rebuild.
You're a self-starter who takes initiative, stays organized, and follows through. You should be an excellent communicator who leads with empathy and emotional intelligence. We're looking for people who are dependable, ethical, and motivated by a genuine desire to help others rebuild.
About The Role
Bright Harbor Advisors are trusted guides who help survivors navigate recovery after federally declared disasters.
You will meet people at one of the most challenging moments of their lives and help them find clarity, plan their next steps, and rebuild with confidence.
Meaningful impact
Lead survivors through onboarding, recovery planning, and key decisions that help them move forward with confidence.
Structured programs
Share vetted resources, vendor referrals, and clear next steps tailored to each client’s situation.
Paid training
You will complete up to 30 hours of training to develop the skills and confidence needed to guide survivors through recovery.
Flexible response opportunities
Support 20 to 80 clients per month during activations, providing steady and compassionate guidance.
Criteria
As a Bright Harbor Advisor, you will be part of a nationwide network that activates during major disasters.
You will connect with survivors remotely, help them understand their recovery options, and guide them through every stage of rebuilding, from the first assessment to connecting with services and support.
Advisors are at the heart of our mission and serve as the main point of contact for families and individuals throughout their recovery journey.
Flexibility
Disasters can strike with no warning. You should be available to activate on short notice, part-time or full-time, when disasters occur.
Lived experience or expertise
Experience is not required. If you have lived through a disaster and want to help others do the same, or if you have worked in disaster response or recovery, housing support, case management, or community rebuilding, we'd love to hear from you. Strong communication skills, organization, and empathy matter most.
Grit and character
You're a self-starter who takes initiative, stays organized, and follows through. You should be an excellent communicator who leads with empathy and emotional intelligence. We're looking for people who are dependable, ethical, and motivated by a genuine desire to help others rebuild.
who we are
Bright Harbor is a disaster recovery company. We help survivors navigate every aspect of their recovery, from insurance to government programs, private grants, sourcing vendors, and anything else they need to rebuild.
Experienced Management
Bright Harbor is the company we wish we never had to build. But with the traditional recovery ecosystem straining under a dramatic increase in disasters, it's the company that survivors need.
OUR STORY
who we are
Bright Harbor is a disaster recovery company. We help survivors navigate every aspect of their recovery, from insurance to government programs, private grants, sourcing vendors, and anything else they need to rebuild.
Experienced Management
Bright Harbor is the company we wish we never had to build. But with the traditional recovery ecosystem straining under a dramatic increase in disasters, it's the company that survivors need.
OUR STORY
who we are
Bright Harbor is a disaster recovery company. We help survivors navigate every aspect of their recovery, from insurance to government programs, private grants, sourcing vendors, and anything else they need to rebuild.
Experienced Management
Bright Harbor is the company we wish we never had to build. But with the traditional recovery ecosystem straining under a dramatic increase in disasters, it's the company that survivors need.
OUR STORY
The problem
Insurance isn't always enough to rebuild
As many as 3 in 4 American homeowners are underinsured, a crisis made worse by rapidly rising prices of construction. As an advisor, you can help disaster survivors understand the true cost of recovery, and identify additional sources of funding to help them rebuild their lives.
Rebuild or purchase a new home
Temporary housing
Replace belongings
Environmental testing
The Funding Gap
Insurance
our team
Join a team of experts in tackling one of the biggest problems in disaster recovery.
Pete Gaynor
PRESIDENT,
former FEMA administrator
Gavin Blair
Chief Operating Officer,
former SVP @Lemonade Insurance
Justin Hoellerich
Disaster Recovery Advisor,
20+ years as a property specialist and GC
Heather Robson-Jones
Disaster Recovery advisor,
former disaster case manager
Shankhri Balaji
Operations Lead
Bill Cullen
Advisor,
Marshall Fire survivor
Erik Person
chief technology officer
Caroline Williamson
Lead Product manager
our team
Join a team of experts in tackling one of the biggest problems in disaster recovery.
Pete Gaynor
PRESIDENT,
former FEMA administrator
Gavin Blair
Chief Operating Officer,
former SVP @Lemonade Insurance
Justin Hoellerich
Disaster Recovery Advisor,
20+ years as a property specialist and GC
Heather Robson-Jones
Disaster Recovery advisor,
former disaster case manager
Shankhri Balaji
Operations Lead
Bill Cullen
Advisor,
Marshall Fire survivor
Erik Person
chief technology officer
Caroline Williamson
Lead Product manager
Join the Bright Harbor Advisor Network
Join the Bright Harbor Advisor Network
Join the Bright Harbor
Advisor Network
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