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Recovery is a marathon, not a sprint.

Bright Harbor is the expert support team that can get you to the finish line.

You've made it this far in your recovery—now let's get you what you need to rebuild your life. In partnership with the Eaton Fire Survivors Network, we are offering 25 free memberships to the community, including support with insurance and FEMA appeals, finding private grants, and more.

Apply now

Apply now

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What you get

Get a custom recovery strategy, vendor access, and ongoing decision support:

In-depth Recovery Review

In-depth Recovery Review

Evaluate your recovery progress so far and uncover opportunities for additional funding, savings, and support. Your dedicated recovery specialist will create a custom plan to help maximize your recovery budget based on your needs and where you are in the recovery journey,

Ongoing SMS Help

Ongoing SMS Help

If questions come up as you pursue financial opportunities from your recovery strategy, our recovery experts are available to provide ongoing decision support via SMS.

Prioritized Vendor Network

Prioritized Vendor Network

Save hours sourcing and vetting trusted vendors for the rebuild, from general contractors to architects, environmental hygienists, mitigation specialists, and more.

Insurance and FEMA Appeals Support

Insurance and FEMA Appeals Support

Your dedicated specialist will provide proven templates, expert guidance, and realistic expectations for a clearer, more streamlined appeals process.

Save your employees hours sourcing and vetting trusted vendors
for the rebuild, from general contractors to architects, environmental hygienists, mitigation specialists, and more.

Reduce uncertainty— and maximize your recovery budget

Bright Harbor's Network

We have has assembled a network of high quality, local vendors to support disaster survivors with all the services they need to recover.

Bright Harbor's Network

We have has assembled a network of high quality, local vendors to support disaster survivors with all the services they need to recover.

Our clients get priority access to:

General contractors

Contents inventory

Smoke remediation

Mold remediation

Debris removal

Environmental testing

Architects

Bright Harbor's Network

Bright Harbor has assembled a network of high quality, local vendors to support disaster survivors with all the services they need to recover.

Our members get priority access to:

Mental health support

Temporary housing resources

Contents inventory

Smoke remediation

Mold remediation

Debris removal

Environmental testing

Architect

General contractors

our team

The experts tackling one of the biggest problems in disaster recovery.

Pete Gaynor

PRESIDENT,
former FEMA administrator

Gavin Blair

Chief Operating Officer,
former SVP @Lemonade Insurance

Justin Hoellerich

Disaster Recovery Advisor,
20+ years as a property specialist and GC

Heather Robson-Jones

Disaster Recovery advisor,
former disaster case manager

Shankhri Balaji

Operations Lead

Bill Cullen

Advisor,
Marshall Fire survivor

Erik Person

chief technology officer

Caroline Williamson

Lead Product manager

our team

The experts tackling one of the biggest problems in disaster recovery.

Pete Gaynor

PRESIDENT,
former FEMA administrator

Gavin Blair

Chief Operating Officer,
former SVP @Lemonade Insurance

Justin Hoellerich

Disaster Recovery Advisor,
20+ years as a property specialist and GC

Heather Robson-Jones

Disaster Recovery advisor,
former disaster case manager

Shankhri Balaji

Operations Lead

Bill Cullen

Advisor,
Marshall Fire survivor

Erik Person

chief technology officer

Caroline Williamson

Lead Product manager

our team

The experts tackling one of the biggest problems in disaster recovery.

Pete Gaynor

PRESIDENT,
former FEMA administrator

Gavin Blair

Chief Operating Officer,
former SVP @Lemonade Insurance

Justin Hoellerich

Disaster Recovery Advisor,
20+ years as a property specialist and GC

Heather Robson-Jones

Disaster Recovery advisor,
former disaster case manager

Shankhri Balaji

Operations Lead

Bill Cullen

Advisor,
Marshall Fire survivor

Erik Person

chief technology officer

Caroline Williamson

Lead Product manager

FAQ

Frequently Asked
Questions

Frequently Asked
Questions

What does Bright Harbor help with besides insurance?

Bright Harbor assists with private grants, mortgage deferment, temporary housing, FEMA and SBA programs, property tax reassessment, and critical government deadlines. We provide vendor access for contents inventory, environmental testing, and document recovery—everything needed to rebuild.

Who are Bright Harbor specialists?

Our specialists come from diverse recovery backgrounds, including nonprofit case management, public and carrier adjustment, and disaster operations. They receive specialized training and have access to subject-matter experts.

Can Bright Harbor help me if I am uninsured?

Yes! Our specialists have years of experience helping uninsured survivors navigate options like FEMA, SBA, and grants. We can help you discover, access, and maximize these resources.

Can Bright Harbor help me if I have insurance?

Absolutely! Our specialists have deep expertise in the insurance claims process and can help you understand and navigate it successfully. They also understand how government programs like FEMA, SBA, and grants interact with insurance. Note: we cannot interpret your insurance policy or coverage.

Can a Bright Harbor specialist review my insurance

settlement with me?

We can help you understand the insurance process and what your settlement means. However, we cannot interpret your policy or coverages, negotiate your settlement, or provide legal advice on whether you should accept it.

Are Bright Harbor specialists public adjusters?

No we're not and we don't charge a percentage of the claim with the misaligned incentives that creates.

Are Bright Harbor specialists lawyers?

No we're not and we don't charge a percentage of the claim with the misaligned incentives that creates.

What does Bright Harbor help with besides insurance?

Bright Harbor assists with private grants, mortgage deferment, temporary housing, FEMA and SBA programs, property tax reassessment, and critical government deadlines. We provide vendor access for contents inventory, environmental testing, and document recovery—everything needed to rebuild.

Who are Bright Harbor specialists?

Our specialists come from diverse recovery backgrounds, including nonprofit case management, public and carrier adjustment, and disaster operations. They receive specialized training and have access to subject-matter experts.

Can Bright Harbor help me if I am uninsured?

Yes! Our specialists have years of experience helping uninsured survivors navigate options like FEMA, SBA, and grants. We can help you discover, access, and maximize these resources.

Can Bright Harbor help me if I have insurance?

Absolutely! Our specialists have deep expertise in the insurance claims process and can help you understand and navigate it successfully. They also understand how government programs like FEMA, SBA, and grants interact with insurance. Note: we cannot interpret your insurance policy or coverage.

Can a Bright Harbor specialist review my insurance

settlement with me?

We can help you understand the insurance process and what your settlement means. However, we cannot interpret your policy or coverages, negotiate your settlement, or provide legal advice on whether you should accept it.

Are Bright Harbor specialists public adjusters?

No we're not and we don't charge a percentage of the claim with the misaligned incentives that creates.

Are Bright Harbor specialists lawyers?

No we're not and we don't charge a percentage of the claim with the misaligned incentives that creates.

What does Bright Harbor help with besides insurance?

Bright Harbor assists with private grants, mortgage deferment, temporary housing, FEMA and SBA programs, property tax reassessment, and critical government deadlines. We provide vendor access for contents inventory, environmental testing, and document recovery—everything needed to rebuild.

Who are Bright Harbor specialists?

Our specialists come from diverse recovery backgrounds, including nonprofit case management, public and carrier adjustment, and disaster operations. They receive specialized training and have access to subject-matter experts.

Can Bright Harbor help me if I am uninsured?

Yes! Our specialists have years of experience helping uninsured survivors navigate options like FEMA, SBA, and grants. We can help you discover, access, and maximize these resources.

Can Bright Harbor help me if I have insurance?

Absolutely! Our specialists have deep expertise in the insurance claims process and can help you understand and navigate it successfully. They also understand how government programs like FEMA, SBA, and grants interact with insurance. Note: we cannot interpret your insurance policy or coverage.

Can a Bright Harbor specialist review

my insurance settlement with me?

We can help you understand the insurance process and what your settlement means. However, we cannot interpret your policy or coverages, negotiate your settlement, or provide legal advice on whether you should accept it.

Are Bright Harbor specialists public adjusters?

No we're not and we don't charge a percentage of the claim with the misaligned incentives that creates.

Are Bright Harbor specialists

lawyers?

No we're not and we don't charge a percentage of the claim with the misaligned incentives that creates.

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